The CEO of ARC (Kumarakulasingam (Suri) Suriyakumar) stopped by the Seattle Sodo branch yesterday to speak with everyone about his feelings regarding ARC, the Economy, Technology and Managed Print Services. The economy has been foremost on most peoples minds so he began by saying "We know the economy will recover, we can see the light at the end of the tunnel. our problem is we are not sure how long the tunnel is." He went on to explain that we just need to remain healthy in the down economy until it passes. ARC has had to consolidate locations and trim down its workforce and overhead so we can be prepared for a longer tunnel if it comes to that. The hardest thing to do in this economy has been to terminate employees, these are our colleges and friends that have been with the company for many years and it is never easy to make these kind of necessary decisions. Suri says that shedding our excess now will also help to strengthen the core of our organization and allow us to be in a stronger position as the economy recovers.
Technology
ARC has been investing in our technology sector of our business for the last decade and has built a network that connects all 300+ locations world wide. Using iShipDocs allows us to offer print fulfillment for our customers nearly anywhere in the world at anytime. Because document creation is done electronically it only makes sense to continue the work flow and distribution electronically as well. Print is still necessary but the need is diminishing so it has become more and more crucial that we have a advanced yet supportive technical infrastructural in place and we have it now.